Ombudsman Services

The City provides ombudsman services to businesses and developers for prompt and complete services including but not limited to:

Assistance with site selection, including community information and demographics;
Navigating the City's development and permit approval processes;
Addressing planning, permitting and entitlement issues; and
Resolving problems or complaints.

Assistance is available in English, Chinese and Spanish. For more information, contact the City Manager's Office or call (626) 285-2171, ext. 2322.